Client Requirements
- Medical oxygen: Oxygen with a purity of 95%
- Filling capacity: 10 units of 40L, 150bar oxygen cylinders per hour
- Voltage and frequency: 380V/3PH/50HZ
- Project location: Areas below 1,000 meters above sea level
Racing Against Time to Meet Urgent Needs
We happened to have one 60Nm³/h oxygen generator in stock. To confirm the stock availability, we provided the client with photos and videos of the unit.
Medical Oxygen Generator for Myanmar
The client provided a site layout plan, requiring an L-shaped arrangement. Since the connecting pipes are hoses, this setup fully meets the client’s needs. Eventually, the client arranged for full payment.
The client typically sources products from China and has its own freight forwarder. The entire shipping and customs clearance process was handled by the referrer.
After-Sales Service
- After receiving the bulk goods, the client reported that the filling manifold was missing. Due to the large number of containers at the time of delivery, the delivery staff did not take photos for record-keeping. We arranged for express delivery of the missing part and covered the shipping cost ourselves.
- Another issue arose: we had sent two 30Nm³/h oxygen boosters to the client, but they were unsure how to connect them. We established a communication mechanism involving the client and our engineers, and provided step-by-step guidance for installation based on the parts they received.
In the end, the oxygen generator was successfully put into operation.
In addition to PSA Oxygen Generators, we also produce VPSA Oxygen Generators, storage tanks, heat exchangers and other products. If you are interested in VPSA Oxygen Systems or other products, please feel free to send an email to info@gneeheatex.com. We will be very happy to serve you.